The mediator plays an active role in mediation, as an analyst of the conflict situation as a whole, as a leader of the procedure by consensus and not by imposition, therefore s/he uses specific techniques to improve the dialogue between the parties involved, thereby helping to reach agreement in the matter under consideration.
The success of the Mediation, drawing up the Agreement of the Parties, is subsequently recognized by the authorities through a judge in court or through a lawyer / notary public.
